The company Pelletteria Orlandi Marino with registered office in Macerata, at Via Cluentina 35-35A, VAT code IT00806350435 (hereinafter Pell Orlandi Marino) has registered the Marino Orlandi – 100% Made in Italy trademark, which markets and distributes through authorised dealers and via the website www.marinoorlandi.com (hereinafter the ”Website”), which it owns.
These general sales terms and conditions (hereinafter General Conditions), regulate the purchase of Pell Orlandi Marino products (hereinafter the Products), made online through the aforesaid website. These purchases are reserved to users of the website who intend to avail themselves of the product retail service (hereinafter the Clients). The latter are required to read and approve these General Conditions Il before completing any online purchase. The said information shall actually be regarded as having been read, understood and agreed in full by the Client when a purchase order is placed.
In order to purchase the Products the Client is required to fill out the online purchase order form including the Client’s personal details and e-mail address, then send the latter after having read and approved all of the General Conditions. The data in question shall be treated in accordance with the regulations in force on the subject of privacy protection, available on the Website. Pell Orlandi Marino shall send the Client, by e-mail, a purchase order receipt confirmation to acknowledge all the essential data of the Products bought by the Client and the details included in the order form. The Client is expected to check the content of this message, then notify to Pell Orlandi Marino any errors or omissions.
PRICES AND TERMS OF PAYMENT
On the Website the prices of all Products are listed in € (Euro); they shall be considered as including transport and VAT charges (for Italy and other European Union countries). They Client may pay for the Products via PAYPAL (with PayPal the Client can also use the main credit cards in the PayPal circuit without necessarily having a PayPal account)
All wire transfer expenses shall be charged to the Client. The goods will be shipped only after the bank has received confirmation of the payment.
The products purchased shall be delivered to the address entered by the Client in the order form.
In Italy and in the rest of the EU all shipments are DDP (Delivery Duty Paid), which means that the goods will be delivered directly to these destinations at the address indicated without having to pay anything. For all other countries the DDU* (Delivery Duty Unpaid) system is used; this means that the courier might present a separate invoice where the various duties and taxes required by local authorities are listed.
Depending on the destination the goods will be shipped using GLS, EMS, DHL, CHRONOPOST.
No delivery to P.O. box addresses will be made.
The products shall be shipped within a maximum term of 10 (ten) working days after receipt of the relevant payment. The estimated times for delivery, in Italy and the rest of Europe, range between one and seven working days; for all other addresses, depending on the country of destination, they may vary between three and twenty working days.
Pell Orlandi Marino shall be held responsible neither for unpredictable delays nor for those caused by customs inspection or force majeure.
For the goods to be delivered the Client, or someone who has been left in charge, needs to be present at the recipient’s address stated in the relevant order. When the goods are delivered the Client is always expected to thoroughly check the package before signing in acceptance of the shipment.
If – for any reason – the package should appear as having been tampered with, the Client shall be asked to sign in acceptance under reserve and then immediately contact the courier and notify Pell Orlandi Marino at the address email@example.com. Any issues regarding conformity need to be reported within seven days after the relevant delivery has been made.
If the goods cannot be delivered due to causes dependent on the Client (wrong address, recipient impossible to reach, incorrect telephone number, etc.), or if the Client should reject the delivery in question, shipment shall be charged to the Client.
All Products bought online may be returned within 14 days after receipt of the latter. The Product which you intend to return needs to be in perfect conditions, unused, intact and returned in its original packaging, complete in all its parts (including wrapping, labels and cards still attached, tags, etc.).
For a return of the goods to be authorised the Client shall send a request to firstname.lastname@example.org.
All shipment expenses to return the goods and any costs sustained for their clearance shall be charged to the Client. The refunds shall be paid after the item has been inspected.
Pell Orlandi Marino shall in no way be held responsible for any damage, theft or loss occurring during the return shipment. If the Client should wish to modify or cancel a confirmed order, an e-mail shall be sent to the address email@example.com, within 24 hours after the order has been placed.
Pell Orlandi Marino vouches for the authenticity of any Products bought from the Website. All Products with the Marino Orlandi trademark are manufactured using the best materials and made by hand. All Products are made in Italy.
Pell Orlandi Marino shall not be held responsible in the event that the colour of the Products displayed on the Website should be different from the original item due to the browser or to a specific configuration of the computer used by the Client a.
All intellectual property rights, including trademarks, logos, images, characters, design, music, videos, software, codes and format scripts are the exclusive property of Pell Orlandi Marino. The Website materials are copyright protected. None of the said Website pages or contents shall be reproduced, even in part, without prior express authorization in writing.
CHANGES TO THE GENERAL CONDITIONS
These General Conditions are regulated by Italian legislation.
Pell Orlandi Marino hereby reserves the right to modify, at any time, the foregoing General Conditions of sale. Any changes, amendments, deletions or additions shall become effective immediately after they have been published on the Website.
Any disputes in this regard shall be settled by the Court of Law in Macerata.
For any further information and assistance as regards the Website or the online purchase procedures, please contact us at the following e-mail address: firstname.lastname@example.org.